Port X Builder

Privacy Policy

Last updated: 7/27/2025

1. Information We Collect

PortXBuilder collects information to provide and improve our portfolio building services:

Account Information

  • Name, email address, and profile information
  • Authentication data through Clerk
  • Account preferences and settings
  • Subscription and billing information

Portfolio Content

  • Portfolio projects, descriptions, and media files
  • Custom domain preferences and settings
  • Template selections and customizations
  • Portfolio analytics and usage data

Technical Data

  • IP address and device information
  • Browser type and version
  • Usage patterns and feature interactions
  • Error logs and performance data

2. How We Use Your Information

We use your information to:

  • Provide and maintain our portfolio building services
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Improve our platform and user experience
  • Provide customer support and resolve issues
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information with:

  • Service Providers: Clerk (authentication), Dodo Payments (payments), Supabase (database)
  • Legal Authorities: When required by law or to protect our rights
  • Business Partners: Only with your explicit consent
  • Public Portfolios: Your portfolio content may be publicly accessible based on your settings

4. Data Security

We implement industry-standard security measures:

  • Encryption of data in transit and at rest
  • Secure authentication through Clerk
  • Regular security audits and updates
  • Access controls and monitoring
  • Secure payment processing through Dodo Payments

5. Your Rights

You have the right to:

  • Access and download your personal data
  • Update or correct your information
  • Delete your account and associated data
  • Export your portfolio content
  • Opt-out of marketing communications
  • Request data portability

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services:

  • Account data: Until account deletion
  • Portfolio content: Until account deletion or 30 days after cancellation
  • Payment records: As required by law (typically 7 years)
  • Analytics data: Aggregated and anonymized after 2 years

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze site usage and performance
  • Provide personalized content

You can control cookie settings through your browser preferences.

8. Third-Party Services

Our service integrates with third-party providers:

  • Clerk: User authentication and management
  • Dodo Payments: Payment processing
  • Supabase: Database and backend services
  • Vercel: Hosting and deployment

Each provider has their own privacy policy governing their data practices.

9. Children's Privacy

PortXBuilder is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new policy on this page
  • Sending email notifications for significant changes
  • Updating the "Last updated" date

11. Contact Us

If you have questions about this Privacy Policy or our data practices:

  • Email: support@portxbuilder.com
  • Support: support@portxbuilder.com
  • Response time: Within 48 hours